Raj Gems

Terms & Conditions

Welcome to RAJ GEMS and our website at https://www.rajgemss.com/ (the “Site”), operated by RAJ GEMS, Inc. (“RAJ GEMS,” “we,” “us,” or “our”). Our goal is to offer you access to the most innovative Hip-Hop Jewelry (the “Products”) available. By using this Site, you agree to follow the Terms & Conditions (the “Terms”) outlined here.

If you are accessing the Site on behalf of a company, organization, or any other legal entity (your “Organization”), the term “you” also refers to your Organization. In that case, you confirm that any information you provide to us on behalf of your Organization is complete, accurate, and truthful.

While we strive to deliver exceptional business apparel to your doorstep as quickly as possible, our legal team requires that you review these Terms, which govern the use of our Site and the ordering and returning of our Products. Please take a moment to read these Terms carefully.

Eligibility: You must be at least 18 years old to use this Site. By accessing, browsing, or interacting with the Site in any way, you confirm that you accept and agree to abide by these Terms. If you do not agree, please refrain from using the Site.

Changes to terms

As we continue to enhance our products and the features available on this website, we may need to update these terms to reflect such changes. Any updates to the terms will become effective immediately once posted on the site or otherwise communicated to you. It’s important to check these terms regularly, as your continued use of the website after any updates will indicate your acceptance of the new terms.

Use of the site

This website is designed to provide you with information about our products and allow you to make purchases or returns. By following these Terms, our Privacy Policy, and our shipping and returns guidelines (collectively referred to as the “RAJ GEMS Policies”), we grant you a limited, non-transferable, non-exclusive license to access and use the site solely for the purpose of exploring and buying our products. To do so, you will need to create an account (“Account”). Any use of the website or its content beyond what is permitted by these Terms is prohibited.

Creating an Account does not establish any business or professional relationship with respect to the content on the site. When you create your Account, we may collect certain personal information, including payment details. To understand how we collect, use, and share your information, please review our Privacy Policy, which is incorporated by reference into these Terms. We encourage you to read and familiarize yourself with our privacy practices.

You are responsible for safeguarding your Account and password, as well as controlling access to your device. RAJ GEMS is not liable for any loss or damage caused by unauthorized use of your Account. You must be at least 18 years old to register and make purchases. You may not use someone else’s Account without permission. We have the right to suspend or terminate your Account, cancel orders, or restrict access to the website or its features at any time, with or without notice, for any reason.

Automated access or extraction of website content through tools such as bots, web crawlers, or other similar mechanisms is strictly prohibited. Additionally, you agree not to alter, remove, or obscure any copyright or trademark notices, author credits, or other legal identifiers within the content.

Electronic communications

When you use the website and provide your contact details, you agree to receive emails from us related to our Products and services. At any point, you can opt out and stop receiving marketing emails by unsubscribing.

Privacy policy

Any information you share or that we collect about you and your Organization while using the site is governed by our Privacy Policy, which is included as part of these Terms. We encourage you to read and familiarize yourself with our privacy practices outlined in the Privacy Policy.

Content

You acknowledge and agree that we either own or have the necessary licenses for all rights, titles, and interests in the website and its features, services, and materials available through it. This includes all text, data, graphics, images of products, audio recordings, videos, logos, software, and other content, as well as their organization and design (collectively referred to as the "Content").

Returns, refunds & title

To return a product, please email rajgems45@yahoo.com for return instructions. We do not assume ownership of returned products until they are received. In some cases, at our discretion, we may choose to issue a refund or send a replacement product without requiring the return of the original item. In such instances, ownership of the refunded product remains with you. While we strive to process returns and refunds quickly, typically within a week, please note that it may take up to 6-8 weeks for processing.

Product descriptions

While we make every effort to provide accurate descriptions of our products, we cannot guarantee that they will always be 100% accurate, complete, reliable, current, or free from errors. If a product does not match its description, your only recourse is to return it in unused condition for a full refund.

Pricing

Except where noted otherwise, the price displayed for products is the full retail price. It does not include any applicable sales or other taxes that we may be required to collect.

Linked sites

Please note that our website may contain links to third-party websites that are not under our control. We do not endorse, sponsor, or assume responsibility for the content, availability, or accuracy of these external sites. Any access or use of these third-party sites is at your own risk. We disclaim any liability related to these external sites, including the purchase of products, services, or donations made through them. When you interact with these third-party sites, you are subject to their terms and conditions, and we are not responsible for any actions taken there. By using these links, you agree not to bring any claims against our organization in relation to your use of external websites.

Links to the site

You are not permitted to: (a) "frame" our website or any content, or display our website or content within another interface that includes unrelated material without our prior written consent; (b) link to our website or content in a manner that could damage the reputation of RAJ GEMS or any of its affiliates; (c) imply or state that there is a partnership or special relationship between RAJ GEMS and any other entity without authorization; or (d) use RAJ GEMS name, logo, or trademarks in meta tags, keywords, or hidden text for purposes such as affiliate marketing.

SMS (text) marketing

By choosing to receive marketing text messages from us, either through our website or by responding to a message with your consent, you are providing your express consent to receive recurring promotional messages sent through an automated system. These may include reminders about abandoned carts. Message frequency will vary. Participation in this service is optional and not required to complete a purchase. You can opt-out of receiving further messages by replying “STOP” to any message from us. For assistance, reply “HELP” or contact us at rajgems45@yahoo.com. Please note that standard messaging and data rates from your mobile carrier may apply to confirmation messages and all subsequent communications, depending on your individual carrier's plan. Refer to your mobile provider’s pricing details to understand any applicable charges for text messaging and data use. We are not responsible for any charges incurred through text messaging by you or anyone who has access to your phone number. If your carrier does not support text messaging, you may not receive the messages. Neither we nor your carrier (such as T-Mobile) are liable for any delays in message delivery or failure to receive messages, as this is dependent on your network operator’s capabilities. Text message services are provided “AS IS.” Information collected, such as your phone number, carrier, and message details, may be used as outlined in our Privacy Policy to provide services and contact you as needed. If you change or deactivate your phone number, you are responsible for updating your account information to avoid communication with the new owner of your number. Any new number associated with your account will receive marketing messages unless you unsubscribe as outlined above.

Disclaimer

Although we make every effort to ensure the site, its content, and the features, materials, information, and services provided are helpful, reliable, and current, you understand and agree that your use of the site and any materials, products, information, or services obtained through the website is entirely at your own risk. We do not guarantee that you or any other user will achieve any specific result or outcome through the use of the site, nor do we promise that any product or service will be obtained through your use of the site. It is your responsibility to take necessary precautions to ensure that any content, information, or materials you submit to or access through the website, or through RAJ GEMS, are: (a) accurate, complete, up-to-date, reliable, and suitable for your intended purpose; and (b) free from any viruses, malware, or other harmful code.